Words matter

Human interactions and relationships are complex. How can we make sure that we are holding the right conversations? At the heart of most conflict is a breakdown of communication. Two great books I’ve recently read, and highly recommend, are: Crucial Conversations: tools for talking when stakes are high; and Nonviolent Communication: a language of life. … Continue reading Words matter

Leadership, and a high performance culture

I’ve been self-employed, a business co-founder/owner, and have worked in high-growth tech companies. There is NO DOUBT that culture eats strategy for breakfast, and there is a huge opportunity cost in getting that wrong. I recently had the pleasure of catching up with Mel Rowsell, who has published her book Leadership for the Fourth Age. Mel provides … Continue reading Leadership, and a high performance culture